Privacy Policy

Last updated: November 2025

Data Protection

Weissmann Agent is committed to protecting your privacy and complying with Swiss data protection law (DSG) and the European General Data Protection Regulation (GDPR).

Data We Collect

When you use our services, we may collect:

• • Contact information (name, email, phone number)
• • Restaurant information (name, location, capacity)
• • Call recordings (only with your explicit consent)
• • Usage data and system performance metrics

How We Use Your Data

Your data is used exclusively to:

• • Provide and improve our phone agent service
• • Process bookings and orders for your restaurant
• • Provide technical support and system updates
• • Communicate with you about your service

Data Storage

All data is stored on secure servers located in Switzerland. We use industry-standard encryption and security measures to protect your information.

Your Rights

Under DSG and GDPR, you have the right to:

• • Access your personal data
• • Correct inaccurate data
• • Request deletion of your data
• • Object to data processing
• • Data portability

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Call recordings are retained for a maximum of 90 days unless otherwise specified.

Third-Party Services

We do not sell or share your data with third parties for marketing purposes. We may use trusted service providers to help deliver our services, all of whom are bound by strict confidentiality agreements.

Contact Us

For any questions about this privacy policy or to exercise your data rights, please contact us at:
privacy@weissmann-agent.ch